Empathy Essentials: Caregiver Training Workbook
$29.00
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Empathy Essentials: Caregiver Training Workbook
$29.00
By purchasing, you agree to our Terms of Service, Digital Product License, and Refund Policy. All sales are final.
Instant downloadFully editable filesWritten for non-medical home careFree updates for 12 months
Because files are delivered instantly, all sales are final. If a file won't open or something is missing, we'll fix it. Refund policy
Why agencies choose Homecare Kickoff
- Written by a licensed nurse and home care agency founder.
- One matching set. Policies, forms, and handbooks use the same terms and point to each other, so your documents match each other.
- Built only for non-medical home care: personal care, companion, and homemaker services.
- You know exactly what to fill in. Anything that changes by agency or state is marked in red [brackets].
- Ready for the binder: cover, table of contents, section dividers, and an A–Z index.
- Editable Microsoft Word files (plus Excel and PowerPoint where included), with free updates for 12 months.
Created by a Licensed Nurse. Built for Home Care Business Owners.
The job is called caregiver. This is the care part.
Empathy Essentials is a 90-minute self-study workbook that teaches caregivers the skills clients and families notice first: how to listen, what your face and body say, and the words you choose. It ends with a Completion Record and certificate.
What's inside
- Caregiver Workbook with 4 lessons: the empathy habit, listening so people feel heard, body language, eye contact and tone, and words that respect
- Every lesson has a client story, "Say this, not that" examples, a scenario, practice activities, reflection questions, and a 5-question quiz (20 questions in all)
- Quiz answer key and a Completion Record for the personnel file, with the course title and training time already filled in
- A quick-reference "Empathy Essentials at a Glance" to keep and reread before a hard visit
- Certificate of Completion
- Staff Training Tracker (Excel): track every caregiver's completed training, with refresher due dates that fill in automatically and overdue training highlighted
- A START HERE guide that walks you through assigning, checking, and filing the course
- Editable Microsoft Word files. Add your agency name and logo
Why it works
These are skills, not personality traits. The workbook gives caregivers words and habits they can use on their very next visit, and gives you a simple record that the training was done. One purchase covers every caregiver at your agency.
Who it's for
Agencies that want a short empathy course for a new hire's orientation, or a quick in-service for any caregiver. Ready for the full program? Empathy in Home Care has 9 trainer-led lessons, slides, role-play cards, and more.
Instant download. Free updates for 12 months.