Terms of service

Last updated: October 2026

These Terms of Service ("Terms") apply to homecarekickoff.com and every purchase made on it. The site is operated by Homecare Kickoff™, a registered trade name of Mignon Ventures LLC, a Wyoming limited liability company ("Homecare Kickoff," "we," "us," "our").

Agreement to these Terms. By placing an order, clicking a button such as "Buy now," "Check out," or "Pay now," or by downloading or using any of our products, you confirm that you have read and agree to these Terms, our Digital Product License, our Refund Policy, and our Privacy Policy, which are all part of these Terms. If these documents conflict, these Terms control. If you do not agree, do not purchase or use our products.

1. WHO WE SERVE

Our products are written for owners and administrators of non-medical home care agencies and people preparing to open one. You must be at least 18 years old and able to enter a binding agreement to make a purchase. If you buy for a business, you confirm you are authorized to accept these Terms on its behalf, and "you" includes that business.

2. WHAT YOU ARE BUYING

Our products are editable digital documents, such as policy manuals, handbooks, forms, checklists, assessments, business plans, and training materials, delivered as downloadable files. No physical item is shipped. Each product page describes what the product includes. Bundles include only the products listed on the bundle's page.

3. YOUR LICENSE TO USE THE PRODUCTS

When you complete your purchase, we grant you a limited, non-exclusive, non-transferable license to use the products you bought for one home care agency. One agency means one business entity, including its locations under the same ownership. Under this license, you may:

Edit, customize, print, and adopt the documents as your agency's own internal policies, forms, and training materials
Share the completed documents with your own staff, clients, licensing and survey agencies, payers, and the professionals who advise your agency
Keep backup copies for your agency's use

You are buying a license to use the products, not ownership of the products or their content.

4. WHAT YOU MAY NOT DO

Unless we give written permission, you may not:

Resell, share, give away, rent, sublicense, or distribute any product or file, in original or edited form
Upload any product or file to a website, marketplace, shared drive, membership site, course, or group where others can access it
Use the products for more than one agency, or for clients if you are a consultant, attorney, or other service provider, without buying a separate license for each agency
Use the products to create templates, documents, courses, or products that you sell, give away, or offer to others
Use the products to train, fine-tune, or feed any artificial intelligence or machine learning system, or upload them to an AI tool to recreate them for others
Remove or change any copyright, trademark, or license notice in our files

5. OWNERSHIP, COPYRIGHT, AND TRADEMARK

All products and all content on this site, including text, documents, forms, training materials, design, graphics, and the selection and arrangement of that content, belong to Mignon Ventures LLC and are protected by United States copyright law and other laws. Homecare Kickoff™ and our logo are trademarks of Mignon Ventures LLC and may not be used without our written permission. Nothing in these Terms transfers any ownership rights to you.

6. HOW WE ENFORCE OUR RIGHTS

If you break Section 4 or Section 5, your license ends immediately and automatically, and any further use of the products is copyright infringement. We may pursue every remedy available under the law, including court orders to stop the infringement, removal of infringing copies from websites and platforms, actual or statutory damages, and recovery of our attorney fees and costs where the law allows.

7. NOT LEGAL OR PROFESSIONAL ADVICE

Homecare Kickoff is not a law firm, accounting firm, insurance agency, staffing firm, or licensing agency. Nothing on this site or in our products is legal, tax, medical, insurance, or compliance advice, and no attorney-client, consulting, or other professional relationship is created by your purchase. Requirements for home care agencies vary by state and change over time. Our training materials are not state-approved curricula unless a product page says so. Check your state's rules before counting any training hours toward a requirement.

8. YOUR RESPONSIBILITIES

You are responsible for completing and adapting every document to your agency and your state, for confirming that your final documents meet current federal, state, and local requirements, and for having your final documents reviewed by a qualified professional before you rely on them. You are responsible for how your agency uses the documents and for your agency's operations. We do not promise any licensing, survey, inspection, payer, funding, or business result.

9. PRICES AND PAYMENT

Prices are shown in U.S. dollars and may change at any time. The price you pay is the price shown at checkout. Payments are processed securely through Shopify Payments. We do not see or store your full card number. Any applicable taxes are added at checkout. If a product is listed at an incorrect price because of an error, we may cancel the order and refund your payment before the files are delivered. Discount codes cannot be combined unless stated, have no cash value, and may be ended at any time.

10. DELIVERY AND ACCESS

Your order is delivered when we send the download link to the order confirmation page and to the email address you entered at checkout. We keep records of each delivery and download. Please enter your email carefully. Download links may expire or have a download limit, so save your files to your own device right away. If you do not receive your files, check your spam folder and then contact us. We will resend working links for any order we have record of.

11. FREE UPDATES FOR 12 MONTHS

For 12 months from your purchase date, we will send any updated versions of the products you bought to the email address on your order, at no charge. Updates are released when we decide they are needed, and we do not promise any particular update or schedule. Updated files are covered by the same license as your original purchase.

12. ALL SALES ARE FINAL

Our products are digital files that are delivered immediately and cannot be returned. By completing your purchase, you agree that delivery begins as soon as your payment is processed, and that all sales are final. We do not offer refunds, exchanges, or cancellations once files have been delivered, except as stated in our Refund Policy or where the law requires.

13. DONE-FOR-YOU SERVICE

If you purchase a Done-For-You product:

We send you an intake form right after checkout. We deliver your completed documents by email within 5 business days after we receive your complete intake form and logo.
We fill in the information you provide. You are responsible for the accuracy of that information, and for reviewing every completed document before you use it.
You receive one round of corrections if you request them within 14 days of delivery. Additional changes are outside the scope of the service.
If we do not receive your completed intake form within 30 days of purchase, we will deliver the standard, uncustomized versions of the documents included in your purchase, and your order will be complete.
Because custom work begins when we receive your intake form, Done-For-You purchases are non-refundable once the intake form is received.

14. PAYMENT DISPUTES AND CHARGEBACKS

Every order is delivered instantly, and we keep records of every delivery and download. If there is any problem with a charge or an order, contact us first. You agree to contact us through our Contact page or by replying to your order confirmation email, and to give us at least 10 business days to resolve the issue, before you file a dispute or chargeback with your bank or card issuer.

Filing a chargeback or payment dispute for an order that was delivered as described is a breach of these Terms. If you do:

Your license to use the products in that order ends immediately, and any further use is copyright infringement
We may submit your order details, delivery and download records, IP address, communications with us, and your agreement to these Terms to your card issuer as evidence
We may refuse future orders from you
You agree to repay any chargeback fees and the reasonable costs of collecting any amount you owe us, where the law allows

Nothing in this section limits any rights you have under applicable law.

15. FREE RESOURCES

Free guides, checklists, and other free resources on this site are licensed for your personal or internal business use only. You may not resell, republish, or distribute them. Sections 4 through 8 and 16 through 22 apply to free resources too.

16. NO WARRANTY

The site and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We work hard to keep our content accurate and current, but we do not guarantee that it is error-free or that it meets the requirements of any particular state, agency, surveyor, or payer.

17. LIMITATION OF LIABILITY

To the fullest extent allowed by law, Homecare Kickoff, Mignon Ventures LLC, and their owners, members, employees, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, data, licenses, contracts, fines, or penalties, arising from your use of the site or our products, even if we were told they were possible. Our total liability for any claim relating to the site or our products will not exceed the amount you paid for the product involved.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Homecare Kickoff, Mignon Ventures LLC, and their owners, members, employees, and affiliates from any claims, losses, damages, fines, penalties, and expenses, including reasonable attorney fees, arising from your use of our products, the documents you create or adopt with them, your agency's operations, or your breach of these Terms.

19. RESOLVING DISPUTES

Contact us first. If you have any dispute with us, you agree to contact us first and try to resolve it informally for at least 30 days.

Binding arbitration. If we cannot resolve a dispute informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, instead of in court. The arbitration may be held by video or in Wyoming. Either party may instead bring an individual claim in small claims court if it qualifies. Either party may also go to court to stop infringement or misuse of intellectual property.

No class actions. You and we each agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective, or representative action. You and we each waive the right to a jury trial.

20. GOVERNING LAW

These Terms are governed by the laws of the State of Wyoming and applicable United States federal law, without regard to conflict-of-law rules. Any court action allowed under these Terms will be brought in the state or federal courts located in Wyoming, unless the law requires otherwise.

21. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version posted at the time of your purchase applies to that purchase. The date at the top shows the latest version.

22. GENERAL TERMS

Entire agreement: these Terms, together with the Digital Product License, Refund Policy, and Privacy Policy, are the entire agreement between you and us about the site and our products.
Severability: if any part of these Terms is found unenforceable, that part will be enforced to the fullest extent allowed, and the rest of these Terms remain in effect.
No waiver: if we do not enforce any part of these Terms right away, we have not given up our right to enforce it later.
Assignment: you may not transfer your license or these Terms to anyone. We may assign these Terms, for example if our business is sold.
Events outside our control: we are not responsible for delays or failures caused by events outside our reasonable control, such as outages, natural disasters, or failures of third-party services.
Electronic communications: you agree to receive order confirmations, notices, and other communications from us electronically.
Third-party links: links to other websites are provided for convenience. We are not responsible for their content.