{"product_id":"empathy-training-program","title":"Empathy in Home Care Training Program","description":"\u003cp\u003e\u003cstrong\u003eYour caregivers are your reputation.\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eNurse-founded. Agency-tested.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eA family can forgive a scheduling mix-up. What they remember is how the caregiver made Mom feel. When everyone is rushed and distracted, a caregiver who slows down, listens, and protects a client's dignity is what makes families stay, refer their friends, and write the reviews that bring in your next client.\u003c\/p\u003e\n\u003cp\u003eEmpathy in Home Care is a nine-lesson training program, developed by a licensed nurse and home care agency founder. It teaches caregivers to notice how a client feels, understand what is behind it, and respond with respect, all within the care plan and professional boundaries. Every lesson is built around a real moment: a client who refuses a shower, a worried son on the phone, a client in the last week of life.\u003c\/p\u003e\n\u003ch3\u003eWhat your caregivers learn\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDignity and choice during personal care\u003c\/li\u003e\n\u003cli\u003eActive listening so clients and families feel heard\u003c\/li\u003e\n\u003cli\u003eRespectful words, shift handoffs, and visit notes\u003c\/li\u003e\n\u003cli\u003eCalm responses to dementia behaviors\u003c\/li\u003e\n\u003cli\u003eRespect for culture, faith, identity, and family\u003c\/li\u003e\n\u003cli\u003eRefusals, complaints, grief, and end of life\u003c\/li\u003e\n\u003cli\u003eBoundaries that prevent burnout\u003c\/li\u003e\n\u003cli\u003eIntegrity: honesty about mistakes, client money and documents, true time records, privacy, and speaking up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's inside\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eTrainer Guide with timed lesson plans, model answers, and quiz answer keys\u003c\/li\u003e\n\u003cli\u003eCaregiver Workbook with scenarios, write-in reflections, and quizzes\u003c\/li\u003e\n\u003cli\u003e77-slide trainer deck with speaker notes\u003c\/li\u003e\n\u003cli\u003eScenario and role-play cards, plus wallet-size \"Say this, not that\" cards\u003c\/li\u003e\n\u003cli\u003ePre-test and final exam with answer keys, so you can show what caregivers learned\u003c\/li\u003e\n\u003cli\u003e30, 60, and 90-day follow-up tools and a signed caregiver commitment\u003c\/li\u003e\n\u003cli\u003e12 monthly 10-minute refresher huddles to keep the skills going all year\u003c\/li\u003e\n\u003cli\u003eA one-page handout for families on what to expect from your caregivers\u003c\/li\u003e\n\u003cli\u003eSupervisor observation checklist, training sign-in sheet, training assessment record, and certificate of completion\u003c\/li\u003e\n\u003cli\u003eEverything editable in Word and PowerPoint\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003eOwners and supervisors who want caregivers that families ask for by name. Use it for new-hire orientation, or spread it across the year as in-service training. 4.5 hours of teaching time.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSome states require state-approved curricula for certain training hours. Check your state's rules before counting these hours toward a requirement.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eInstant download. Free updates for 12 months.\u003c\/em\u003e\u003c\/p\u003e","brand":"Homecare Kickoff","offers":[{"title":"Default Title","offer_id":67595648827628,"sku":null,"price":147.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0853\/3180\/4396\/files\/empathy-training-program_0700c3d0-97a5-4131-8c1b-005dbead051a.jpg?v=1791668457","url":"https:\/\/homecarekickoff.com\/products\/empathy-training-program","provider":"Homecare Kickoff","version":"1.0","type":"link"}